Thank you for choosing SWASTIK PRECISION | PRASTIKAA for your manufacturing and e-commerce needs. Please read our Shipping and Delivery Policy carefully to understand how we process and deliver your orders.

  1. Order Processing Time:
    • Orders are typically processed and shipped within 2 business days of receipt, excluding weekends and holidays.
    • Processing times may vary depending on product availability and order volume.
  2. Shipping Methods:
    • We offer several shipping options, including standard, expedited, and express shipping.
    • Shipping costs and delivery times vary depending on the shipping method selected and the destination.
  3. Shipping Destinations:
    • We ship to addresses within India. Additional shipping charges may apply for orders shipped to remote or international locations.
    • Please ensure the shipping address is accurate and complete to avoid delays or delivery issues.
  4. Order Tracking:
    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
    • You can track the status of your order using the provided tracking number on our website or through the carrier’s website.
  5. Delivery Times:
    • Delivery times vary depending on the shipping method selected and the destination.
    • Estimated delivery times are provided during checkout and are based on standard shipping times provided by the carrier.
  6. Delivery Delays:
    • While we try to deliver your order within the estimated timeframe, delivery delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.
    • We are not responsible for delays in delivery that are beyond our control.
  7. Signature Requirements:
    • Some orders may require a signature upon delivery. If you cannot sign for your order, the carrier may leave a delivery notification with instructions for redelivery or pickup.
  8. Incomplete or Incorrect Addresses:
    • We are not responsible for orders returned to us due to incomplete or incorrect addresses provided by the customer.
    • Additional shipping charges may apply for the reshipment of returned orders due to address issues.
  9. Lost or Stolen Packages:
    • We are not responsible for lost or stolen packages after delivery has been confirmed by the carrier.
    • If you believe your package has been lost or stolen, please contact the carrier to file a claim.
  10. Contact Us:
    • If you have any questions about our Shipping and Delivery Policy, please contact us at info@prastikaa.com or 01204976940.

This Shipping and Delivery Policy is effective as of 3rd March 2024. We reserve the right to amend this policy at any time without prior notice. Any changes will be posted on our website. Last updated: 3rd March 2024